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Processing Officers: International Se...

This listing was posted on Ministry of Social Development.

Processing Officers: International Services, Wellington


Ministry of Social Development Processing Officers: International Services Permanent opportunities – based in Willis Street (Kordia House) International Services is a specialist unit within Housing and Income Support Services. International Services is responsible for the administration of New Zealand's Social Security Agreements and Portability/Special portability arrangements. We provide policy advice and benefit assistance for people wishing to reside overseas, those already living overseas and those moving to New Zealand from an overseas country. Purpose of the Position: Administer the process for clients in receipt of a benefit or pension who have lived and/or worked overseas to test their eligibility for overseas payments, in accordance with New Zealand's legislation, social security agreements and other arrangements, ensuring an equitable financial support system for all New Zealanders. To deliver quality service to our clients so that they have a positive background every time they engage with MSD. We are looking for people who have excellent client service skills, can problem solve complex client situations, have good time management, and a high-level of both written and oral communication abilities. We want you to be target oriented, have initiative; self manage, work well under pressure and meet timeframes. Most importantly you will need to adapt and accept change as a positive challenge, while working well in a team environment. The starting salary for this role is from $43,299, dependent on skills and background. This is an ANZSCO level 4/5 role. To be considered, applicants must hold NZ or Australian citizenship or NZ permanent residency at the time of application. How to apply Internal MSD Employees – please apply through your myHR portal at work. All non-MSD employees please apply through the apply button and upload your CV and introductory letter to our candidate tracking system. Please note all applications must be made on-line. For both internal and external applicants please apply on-line with your CV and introductory letter. Your introductory letter is an important part of our shortlisting process. In your introductory letter please ensure you address the Key Accountabilities and tell us why you would be a great Processing Officer. Applications close Tuesday 26 th March 2019 at 11:59pm For any queries, please contact Tania Tandy at . Position summary
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