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NZSki - Guest Services Assistant - Me...

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NZSki - Guest Services Assistant - Methven

Methven, Canterbury

Mt Hutt Guest Services Assistant - Methven Based Our Methven based Guest Service Assistant is often the first face to face contact guests have with our ski area. Based in town at the Methven Heritage Centre (not on the ski area), this is a varied role offering lots of autonomy. You'll be able to share your passion for the mountains by finding the best products to suit the individual needs of guests, with your extensive knowledge of our products, packages, rentals, snowsports lessons, transport and all that happens on and off mountain. Your challenge as part of the GS team is to focus on the person in front of you, no matter how big the queue behind them or what time of day it is. In order to succeed within Team GS you need to be fun loving, enjoy helping out your team mates, love sharing your passion with our customers, and be able to balance your cash till at the end of a long day. This is a winter seasonal position from June to October; hours are Monday to Friday 7am-6pm, with hours reducing to split shifts towards the end of the winter season. We would consider a job share arrangement for the right candidates. About the role Meeting and greeting all guests. Processing sales and dealing with all guest enquiries. Strong administrative skills required. Seeking opportunities to maximise sales. Operation of our in-house bookings and Point of Sale till system. Booking and rescheduling of Snowsports lessons. About You At least 2 years front line customer service experience with a proven commitment to the guest service experience. Ability to follow procedures and absorb large quantities of information. An interest in learning about ski industry products and pricing (full training will be given). Accuracy and attention to detail. Previous experience of using Point of Sale (POS) systems. Knowledge of the local area an advantage but not essential. An understanding that employment is subject to the vagaries of the weather and the hours of work cannot be guaranteed. Further Information This is a winter seasonal role from June - October For further information please email Powered by JazzHR
Trojan Holdings
March 30 on The Resumator
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